Trillet's Basic plan gives you 150 minutes — about 50 calls. Need more? Pay $98, $147, or $245 per month. Milo is a one-time $399/agent setup with no minute caps, no monthly bills to us — ever.
Build Your AI Agent Team — $399/Agent| Feature | Milo (AI Agent Team) | Trillet |
|---|---|---|
| 24/7 Call Answering | Yes | Yes |
| Appointment Booking | Yes | Yes (calendar + SMS link) |
| Lead Qualification | Yes — custom intake | Yes — intake questions |
| Included Minutes | Unlimited | 150-750 (plan dependent) |
| Minute Cap | None | Hit the cap → need a bigger plan |
| Monthly Cost to Vendor | $0 | $49-$245/mo |
| Infrastructure Costs | ~$40/mo to API providers | Included (within caps) |
| Setup Fee | $399 one-time | None |
| Language Support | Multi-language | 32 languages |
| Call Transcripts | Yes | Yes |
| CRM Integration | Yes | Pro plan (coming soon) |
| Outbound Campaigns | Available | Pro plan (coming soon) |
| HIPAA Compliance | Configurable | Enterprise only |
| Custom-Built for Your Business | Yes — done for you | Self-serve setup |
| You Own the Infrastructure | Yes | No — SaaS rental |
| Cancel — Keep Everything | Yes | Lose access |
Trillet's $49/mo starting price looks reasonable — until you calculate how many minutes your business actually needs.
Trillet's Basic plan includes 150 minutes per month. At 3 minutes per call, that's about 50 calls. Most service businesses handle 100-300 calls per month — meaning you'll immediately need a bigger plan.
The more your business grows, the more Trillet charges. Your success increases their revenue. With Milo, your costs stay flat no matter how many calls you handle.
An HVAC company handling 200 calls/month at ~3 minutes each = 600 minutes.
On Trillet (750-min tier): $245/mo = $2,940/year
On Milo: $399 setup + ~$40/mo = $879 in year one, $480/year after
That's $2,061 saved in year one. And $2,460 saved every year after that.
Trillet's pricing scales with usage. During your busiest season — exactly when you're making the most money — your AI bill spikes too. Emergency calls in January for an HVAC company? Tax season for an accounting firm? Wedding season for a venue? You're paying more precisely when you need call coverage most.
Milo's cost doesn't change. Busy month or quiet month, your AI agent team costs the same.
Trillet advertises a 5-minute setup. That's accurate — for a basic configuration. But getting AI agents that handle your specific business scenarios (insurance verification, emergency triage, multi-location routing) takes real work. With Trillet, that work falls on you.
Milo is built for you by people who configure AI agent teams daily. We learn your business, your edge cases, your booking rules — then deploy agents that handle them correctly from day one.
Trillet 300-min plan (typical small business):
$98/mo × 36 months = $3,528
Milo Starter:
$399 setup + ($40/mo × 36) = $1,839
You save $1,689 over three years. And your AI agent team keeps working whether Trillet exists or not.
Trillet is a strong product — here's what they get right:
If you want a quick, self-serve AI answering service to test for a month or two, Trillet's $49 starting point is fair. But the moment you're running your business on it, the monthly cost compounds against you.
Your hours, services, common caller questions, booking rules, and how you want leads handled. We've built agents for dental practices, law firms, HVAC companies, veterinary clinics, accountants, and more.
Custom AI agents trained on your specific business, deployed on infrastructure you control. Your API keys, your phone numbers, your data.
The agents run 24/7. Answering calls, booking appointments, qualifying leads, texting you summaries. Running costs are roughly $40/mo paid directly to API providers — not to us. No minute caps. No tier upgrades. No monthly vendor fees.
Milo uses the same underlying AI language models — we support all major languages including Spanish, French, Mandarin, and more. The practical difference is minimal; most small businesses need English and Spanish, which both platforms handle well.
Milo is newer but built by a team that runs 12 AI agents in production daily. Our agent teams are deployed on the same battle-tested infrastructure. Trillet's scale is a point in their favor — our advantage is the ownership model and economics that improve over time.
We offer one too. If your AI agent team doesn't work for your business within 30 days, we refund the setup fee. The difference: with Trillet, you get your month back. With Milo, you get everything back — and you were building toward ownership, not renting.
Yes — outbound calls, automated follow-ups, and campaign management are available with Milo's agent teams. Trillet's Pro plan isn't even launched yet (it says "coming soon"), and it'll come with a price increase when it does.
At under 50 calls per month, Trillet's $49/mo Basic plan costs less in the first year ($588 vs Milo's ~$879). But at that volume, you may not need an AI answering service at all. Most businesses investing in one handle 100+ calls/month — where Milo's economics win immediately.
Yes. We build and test your Milo agents while Trillet is still running. Once ready, switch your call forwarding. Zero downtime, zero lost calls.
One-time setup. No minute caps. No monthly bills to us. Your AI agent team, on your infrastructure, forever.
Build Your AI Agent Team — $399/Agent