A missed intake call is a missed case.
Your potential client just got in a car accident. They're reaching out to three firms. The first one that responds gets the case. Milo's AI agent team makes sure that's you — 24/7, including nights, weekends, and holidays. One-time $399 setup.
The Intake Problem Every Firm Has
Potential clients don't call during business hours. They call when something happens — at 11pm after a DUI arrest, at 6am after discovering their spouse filed for divorce, on Saturday afternoon after a slip-and-fall at a restaurant.
If nobody picks up, they don't leave a voicemail. They call the next firm on Google. By Monday morning, that case belongs to someone else.
According to the ABA, 35% of potential clients who can't reach a firm on their first try never call back. For a PI firm, that's not a missed call — it's a missed $15,000 to $100,000 case.
What Your AI Agent Team Does
A team of AI agents trained on your firm that handles intake with the precision of a seasoned legal intake specialist.
-
01Handles every intake, 24/7Potential clients get an immediate, professional response that knows your practice areas, your intake process, and your availability. Not a generic answering service reading a script.
-
02Qualifies leads on first contactThe AI agents ask the right intake questions: What happened? When? Were there injuries? Is there a deadline? You get a structured summary with everything you need to decide if the case is worth pursuing — before you follow up.
-
03Books consultations into your calendarNo back-and-forth. The AI checks your real availability, books the consultation, and confirms with the client. You get a text: "New PI intake — car accident, 3 days ago, soft tissue injuries. Consultation booked Thursday 10am."
-
04Handles the questions you get 50 times a week"Do you handle custody cases?" "Do you work on contingency?" "Where's your office?" "Do you offer free consultations?" — trained on YOUR answers, not boilerplate.
-
05Flags emergencies instantlyArraignment tomorrow morning? Active restraining order situation? Client in custody? The AI recognizes urgency and forwards critical calls to your cell immediately.
What This Costs vs. What You're Losing
| Feature | Voicemail (Now) | Answering Service | Milo |
|---|---|---|---|
| Monthly Cost | $0 | $300 to $1,500/mo | ~$40/mo infrastructure |
| Setup | Free | Free to $500 | $399 one-time |
| After-Hours Coverage | None | 24/7 | 24/7 |
| Lead Qualification | None | Basic script | Custom intake questions |
| Cases Lost to Voicemail | 3 to 5/month | 0 | 0 |
| Net Annual Cost | $45K+ in lost cases | $3,600 to $18,000 | $399 + $480 = $879 |
| You Own It | N/A | No | Yes |
Milo pays for itself after capturing one intake call. Everything after that is pure upside.
Real Scenarios
Saturday night, 11:30pm — DUI arrest
A man just got arrested for DUI. His wife is reaching out to criminal defense attorneys. Your office is closed.
Without Milo: Voicemail. She contacts two more firms. One responds. They get the retainer.
With Milo: Your AI agent team captures case details (arrest time, location, BAC if known, court date), explains your process, and books a Monday morning consultation. You get a text summary immediately. Monday morning, the retainer is yours.
Wednesday, 5:45pm — Car accident
A woman was rear-ended at a traffic light 20 minutes ago. She's sitting in her car, Googling "personal injury lawyer near me," and reaching out to the first three results.
Without Milo: Your office closed at 5. She hits your voicemail. The second firm responds. Case value: $35,000.
With Milo: Your AI agent team responds instantly. Asks about injuries, at-fault driver info, police report number. Books a next-day consultation. Texts you: "New PI intake — rear-end collision, neck/back pain, police report filed. Consult booked Thursday 9am."
Tuesday, 2pm — But you're in court
Your staff is at lunch. A potential estate planning client reaches out about a $2M estate. Nobody's there to respond. They move on.
Without Milo: They contact the firm down the street. $8,000 in fees, gone.
With Milo: Your AI agent team responds instantly, answers their questions about your estate planning services, and books a consultation for later this week. No missed opportunity.
Your competitors respond instantly. With Milo, so do you — 24 hours a day, 7 days a week, for less than the cost of one lost case.
Compare Milo to Specific Services
Stop losing cases to voicemail.
$399 one-time. AI agents you own. Pays for itself on the first intake call.
Ongoing — ~$40/mo
Monthly fees to us — $0
You own everything.
No subscription. No lock-in.